Sales Admissions Intern

Contract Type:  Fixed-term maximal

Lausanne, CH

About IMD


Founded by business executives for business executives, the International Institute for Management Development (IMD) is an independent academic institute with campuses in Lausanne and Singapore as well as a Management Development Hub in Shenzhen.
We strive to be the trusted learning partner of choice for ambitious individuals and organizations worldwide. Our executive education and degree programs are consistently ranked among the world’s best by the Financial Times,  Bloomberg, Forbes, and others.
Our leading position in the field is grounded in our unique approach to creating real learning, real impact. Through our research, programs, and advisory work we enable business leaders to find new and better solutions.
Our purpose is Challenging what is and inspiring what could be, we develop leaders and organizations that contribute to a more prosperous, sustainable and inclusive world.


To reinforce our team, we are looking for a


Sales Admissions Intern (100%)


The Job's Mission

Provide support for sales and admissions activities and administration along with support on sales outreach.

Key activities & accountabilities

  • Perform sales administration tasks and related projects via SalesForce and other platform tools or software - on leads, opportunities, applications updates and clean-up.
  • Interact with prospects: qualify the direct, in-bound requests for information and sales leads for assigned Open Programs. Engage with potential participants via webchat, telephone, email, escalate to members of the team.
  • Monitor, manage and/or escalate submitted applications and CSS Team interface activities ensuring that applications are gathered from clients timely, when necessary (for example a team application), are complete and approval process is done on time.
  • Contribute to efforts when necessary to ensure highest quality registration experience, by working closely with Client Services Specialists in the EDS team and other IMD teams, for example Operations Team.

Formula for success


Ideal Profile

Who you are:

  • Bachelor level student currently studying business, marketing, sales or commercial areas. 


You bring:

  • Administration tasks, in commercial environment.
  • Any job experience welcomed.
  • Interpersonal skills.
  • Computer skills – use of MS Office, interaction with platforms, etc.
  • English mother tongue or complete fluency, French and any other languages a plus
  • Good oral (telephone and face-to-face) and written communications skills
  • Ability to organise, prioritise and produce consistently quality work
  • Eagerness to learn
  • Sense of initiative with attention to details

What we offer:

  • Possible Learning Objectives.
    • The use and application of online learning platforms in today’s business world.
    • Understanding the commercial sales funnel and implications on business success.
    • Introduction to digital marketing and sales efforts.
    • International experience in educational sector.
  • Possible Projects
    • Capture and articulate reviews, refinements and improvements to:
    • FAQ documents for Online and Digital focused Programs
    • FAQ documents on the overall admissions process


How to apply


If you have the above skills and would like to work in our stimulating environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas). 

If you’re a qualified candidate with a disability (such as dyslexia, sight and/or hearing disabilities, etc) and you need a reasonable accommodation in order to apply for this position, please specify it in your application. 

A valid Swiss work permit or Swiss or EU-25EFTA citizenship is required for this position.