Information & Knowledge Management Specialist

About IMD

Founded by business executives for business executives, the International Institute for Management Development (IMD) is an independent academic institute with campuses in Lausanne and Singapore as well as a Management Development Hub in Shenzhen.
We strive to be the trusted learning partner of choice for ambitious individuals and organizations worldwide. Our executive education and degree programs are consistently ranked among the world’s best by the Financial Times,  Bloomberg, Forbes, and others.
Our leading position in the field is grounded in our unique approach to creating real learning, real impact. Through our research, programs, and advisory work we enable business leaders to find new and better solutions.
Our purpose is Challenging what is and inspiring what could be, we develop leaders and organizations that contribute to a more prosperous, sustainable and inclusive world.

To reinforce our team, we are looking for a

Information & Knowledge Management Specialist 

(June 2025 - June 2026)

The Job's Mission 

The Information & Knowledge Management Specialist provides excellent support to IMD’s programs and thought leadership through research information searches, reference desk shifts, pedagogical tool support, IMD research publication registration and reporting, and other librarian tasks based on skills and needs. The Specialist is an integral part of IMD’s library, the Research Information & Knowledge Hub (RIK), which supports IMD programs, research, and institutional reporting. 

This is a 1-year maternity leave coverage position with possible extension.

Key Activities & Accountabilities 

•    Provide on-campus support and user training and respond to information research requests via email and phone from program participants, Faculty, and researchers during Infodesk (reference desk) shifts several times per week
•    Conduct information searches using IMD’s specialized online databases, Knowledge Management System, and the Web
•    Build IMD’s knowledge base by cataloguing IMD’s research outputs and awards 
•    Support the use of IMD’s online pedagogical tools “Global Signals” and “What the TECH?” (set up sessions, train users, troubleshoot issues, etc.)
•    Create or support with reports and newsletters to disseminate knowledge about IMD’s research publications
•    Help ensure the accuracy and completeness of IMD research output data through data review and cleaning
•    Support research information management projects (system improvements, process automation and guides, OpenAccess repository assessment, etc.)
•    As time allows or according to preferences, assist with other tasks such as Infodesk process improvements, digitization of IMD publications, an annual networking/visibility event, etc.

Education  

•    Bachelor’s in Library Science or an associated field

Experience 

•    At least 2 years of information research experience (in academic or professional setting), using online research databases
•    At least 2 years of experience cataloguing or organizing documents or other information
•    Experience in customer service desirable
•    Experience with CRIS/RIM systems, ORCID, OpenAccess repositories, and bibliometrics desirable

Competencies 

•    Good command of oral and written English
•    Strong attention to detail; meticulous and precise
•    Excellent personal organization skills 
•    Capacity to analyse and understand publications and assign relevant metadata tags
•    Comfortable working under tight deadlines when essential to business needs
•    Team player
•    Strives for continual improvement of work processes and tools
•    Technology-oriented (“tech savvy”), with experience in the use of online databases, apps, and the Internet
•    Good knowledge of MS-Office products; in-depth knowledge of Excel would be an asset 

How to apply

If you have the above skills and would like to work in our stimulating environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas). 

If you’re a qualified candidate with a disability (such as dyslexia, sight and/or hearing disabilities, etc) and you need a reasonable accommodation in order to apply for this position, please specify it in your application. 

A valid Swiss work permit or Swiss or EU-25EFTA citizenship is required for this position.

Application deadline

•    Applications will be reviewed on a rolling basis until 7 March 2025