Alumni Community Coordinator

About IMD

The Institute for Management Development (IMD) is an independent academic institution with Swiss roots and global reach, founded 75 years ago by business leaders for business leaders. Since its creation, IMD has been a pioneering force in developing leaders who transform organizations and contribute to society.
Based in Lausanne (Switzerland) and Singapore, IMD has been ranked in the Top 3 of the annual FT’s Executive Education Global Ranking for the last nine consecutive years and in the top five for 17 consecutive years. Our MBA and EMBA programs have repeatedly been singled out among the best in Europe and the world.  
We believe that this consistency at the forefront of our industry is grounded in IMD’s unique approach to creating “Real Learning. Real Impact”. Led by an expert and diverse faculty, we strive to be the trusted learning partner of choice for ambitious individuals and organizations worldwide. Our purpose is “Challenging what is and inspiring what could be, we develop leaders who transform organizations and contribute to society.”

To reinforce our team, we are looking for a

Alumni Community Coordinator (100%)

We are looking for a highly motivated and experienced community coordinator with strong communications and social media skills. Our new colleague will help showcase and share our global activities organized by volunteers from our international alumni team. The ideal candidate will enable us to measure our activities and engagement by providing data and insights from our platforms, events, and activities. 

Main Responsibilities: 

Coordinate alumni community activities: 

•    Develop and execute strategies and best practice for community leadership. Plan community activities that align with the alumni team priorities and IMD’s goals and objective  
•    Manage the annual events calendar for communities’ activities in collaboration with community leadership. Plan event logistics and follow-up. 

Showcase and share all our activities:

•    Drive the digital footprint and maintain social media presence for the alumni team
•    Develop and implement a communications plan specifically for alumni related activities online. Schedule communications, ensuring messages are timely, appropriate, and effective.
•    Develop and post original content on relevant platforms.
•    Suggest creative ways to encourage and drive alumni engagement and promote alumni related activities and offering.

Measure and report our activities: 

•    Work in collaboration with the alumni team on key metrics and KPIs to track alumni engagement across activities organized by alumni team, clubs and communities.
•    Analyse social media and event data to make informed decisions and adjust plans and strategies accordingly.
•    Develop regular feedback loops to share insights with the Alumni team. Compile monthly reports.

Formula to Success:

Education

•    Bachelor degree in Communication, Marketing, Business Management or assimilated

Experience

•    3-5 years experience working in an international environment
•    At least one year experience managing communities 
•    Experience with community building and community management ideally from entrepreneurial ecosystems/communities.  

 
Competencies and skills

•    Excellent English writing skills –able to write clearly and concisely. 
•    Knowledge of digital communications platforms, social media (LinkedIn, Twitter, YouTube)
•    Analytical mindset, familiarity with SEO, keyword research and Google Analytics
•    Ability to deliver creative content (text, image and video) 
•    Creativity skills – able to see issues and problems from different angles. 
•    Able to take initiative – good at coming up with ideas and taking responsibility for your work.
•    Outstanding organisation skills and time management.
•    Ability to handle multiple priorities in an independent manner
•    Open-minded and with a strong team spirit
•    Computer literate (MS Office necessary, CRM and Event platforms are a plus)
•    Fluent in English – other language an asset

How to apply

If you have the above skills and would like to work in our stimulating environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas). 

If you’re a qualified candidate with a disability (such as dyslexia, sight and/or hearing disabilities, etc) and you need a reasonable accommodation in order to apply for this position, please specify it in your application. 

A valid Swiss work permit or Swiss or EU-25EFTA citizenship is required for this position.